Looking to buy a new hot water tank for your home? Check our our HOT WATER TANK BUYER’S GUIDE before you purchase!

Serving the Lower Mainland since 1967

Trusted Vancouver Plumber Available 24/7

Uncle Bill's Hillcrest Plumbing & Heating provides residential, commercial and strata service for homes and businesses throughout the Lower Mainland. From urgent leaks and blocked drains to hot water systems, boilers, furnaces and planned installations, our licensed team is ready to help.

Licensed, insured & available 24/7 for emergency plumbing, heating & drainage

55+ years serving Vancouver homes & businesses
Over 34,000 jobs completed across the Lower Mainland
Licensed journeyman plumbers & certified gas fitters
Residential, commercial & strata plumbing services
Technical Safety BC licensed — LGA0001088
BBB A+ rated since 1967
Complete home & business service

Complete Plumbing, Heating & Drainage Services

Choose the service you need and go directly to the team, information and booking options most relevant to your problem.

Hillcrest Plumbing and Heating team
Local experience that can be verified

A Local Plumbing Company with Deep Roots

Hillcrest Plumbing has served homeowners and businesses from 212 East 17th Avenue since 1967. Founded by Bill Schroeder and still family run, the company has built its reputation through decades of plumbing and heating work across the Lower Mainland.

That local experience matters across a region with older homes, heritage properties, high-rise condos, strata buildings and commercial spaces. Our licensed journeyman plumbers and certified gas fitters diagnose the problem, explain the options and complete the work with the property in mind.

34,000+ jobsResidential and commercial work completed
212 E 17th AveLocal shop and service base
Family runServing the community since 1967
Licensed teamPlumbers and certified gas fitters
Available day or night

Need an Emergency Plumber in Vancouver?

Burst pipe, sewer backup, major leak, blocked drain or no hot water? Hillcrest provides 24-hour emergency plumbing service across the Lower Mainland, including weekends and holidays.

Hot water tank service and replacement
Hot water solutions

Hot Water Tank & Water Heater Service

Inconsistent temperature, unusual noises, discoloured hot water or an aging tank can all be signs that your water heater needs attention. Hillcrest provides diagnosis, repair, maintenance and replacement for homes and businesses.

If you are comparing traditional tanks with an on-demand system, our team can also help you choose and install a tankless water heater that suits the property and household demand.

Professional drain and sewer service
Find the cause, not just the symptom

Drain Cleaning & Sewer Services

Recurring clogs and slow drains often point to a deeper problem. Hillcrest handles kitchen and bathroom drains, floor drains, main sewer lines and drainage systems using professional equipment to identify and clear blockages.

For more difficult problems, our drainage team can use camera inspection, high-pressure cleaning and targeted sewer repair so the recommended work is based on what is actually happening inside the line.

Furnace and heating service
Heating repair & installation

Heating Services for Furnaces, Boilers & Radiant Systems

When a heating system loses reliability, a correct diagnosis matters. Hillcrest services, repairs and installs gas furnaces, hydronic boilers, radiant floor heating, heat pumps and related gas systems for residential and commercial properties.

Gas work is performed by qualified professionals under Hillcrest's Technical Safety BC Gas Contractor Licence LGA0001088.

Specialized home services

Plumbing & Heating Upgrades for Older and Changing Homes

Some properties need more than a simple repair. These focused services address two common upgrade decisions for Lower Mainland homeowners.

Poly B pipe replacement service

Poly B Pipe Inspection & Replacement

If your property contains Poly B piping, our team can assess its condition and explain repair or replacement options based on the plumbing system and access points.

Explore Poly B Services
Heat pump installation and service

Heat Pump Installation & Service

Considering a heat pump or need service on an existing system? Hillcrest provides installation, repair and ongoing support for homes and businesses throughout the service area.

Explore Heat Pump Services
For businesses & property managers

Commercial & Strata Plumbing Across the Lower Mainland

Hillcrest supports strata councils, property managers, restaurants, office buildings and light industrial facilities with planned plumbing work, maintenance and emergency response.

Services include tenant improvements, grease trap service, backflow testing, preventative maintenance and plumbing support for multi-family and commercial properties.

Why property teams choose an established local contractor

Commercial plumbing requires clear communication, documented work and technicians who understand occupied buildings, business operations and urgent response requirements.

  • Residential, commercial and strata experience
  • 24/7 emergency plumbing availability
  • Planned and preventative maintenance options
  • Local team serving the Lower Mainland
5-star customer feedback

5-Star Google Reviews From Hillcrest Customers

View Google Reviews
★★★★★ Featured 5-star Google reviews

Ingrid S

6 reviews · 3 photos
G
★★★★★
6 months ago

I'd like to commend the excellent service from Uncle Bill's Hillcrest Plumbing in installing a hose bib for me for watering patio plants. Doug was prompt, very cordial and thought carefully how to make the tap the easiest for me to reach to attach the hose. I'm very happy with this project. Thank you!

Loretta Moore

4 reviews
G
★★★★★
4 months ago

I was very happy with Jackson and the job he did unblocking my kitchen sink. He was fast, efficient, very polite and he cleaned up after himself. I will definitely call on Uncle Bills Hillcrest again if I have any plumbing issues. Thank you! Loretta Moore

Herman Lam

Local Guide · 174 reviews · 125 photos
G
★★★★★
3 months ago

Johnny did a fantastic job with fixing our toilets. He explained everything very clearly and was meticulous in installing the replacement parts. Will definitely call again for future service.

Jane Carrigan Gailus

1 review
G
★★★★★
6 months ago

Uncle Bill's Hillcrest Plumbing is always our first call. The service is excellent and efficient. I also love that they are a locally owned, family business that gives back to their community. Definitely five stars!

Chris Gailus

Local Guide · 16 reviews · 24 photos
G
★★★★★
2 years ago

Uncle Bill’s Hillcrest Plumbing was very quick to answer the call, diagnose the problem and fix it for a fair price. Friendly, knowledgeable service. Had a backflow valve fail on our boiler and they got here to repair the leak very quickly, working in a very tight space. Couldn’t be happier.

Erica Levy

3 reviews
G
★★★★★
3 months ago

Doug came to my house to look at my furnace as a second opinion after another company told me I needed to replace it. He discovered the real issue and fixed it. He was trustworthy, honest and I cannot recommend this company highly enough!

Daniel Holburn

1 review
G
★★★★★
5 months ago

Johnny is a rock star. Took his time to find an obscure part for me from the mass of products in the back of the store. Did something he didn't really have to do with a smile on his face. With this kind of service, I wouldn't hesitate to hire these guys to do any kind of plumbing job I may require in the future.

Andrea Nielsen

2 reviews
G
★★★★★
a year ago

Excellent next day service. Doug came out and was kind and understanding about how stressful this was. He was efficient and did a fantastic job repairing a challenging leak behind my cabinet. I highly recommend Hillcrest and will use them again!

Drag to browse 8 featured reviews
Local service coverage

Service Areas Across Vancouver & the Lower Mainland

Choose your community below for local plumbing and heating service information, availability and relevant service options.

Frequently asked questions

Plumbing & Heating FAQs

Helpful answers about Hillcrest Plumbing, emergency service, Poly B, hot water, heating, service areas, rebates and commercial or strata plumbing.

Is Uncle Bill's Hillcrest Plumbing the same as Hillcrest Plumbing on 17th Avenue?

Yes — Uncle Bill’s Hillcrest Plumbing & Heating is the plumbing and heating company at 212 East 17th Avenue in Vancouver, BC. Many of our long-time customers and neighbours know us simply as Hillcrest Plumbing, and we have been at this address since our founder Bill Schroeder opened the doors in 1967. Our full registered business name is Uncle Bill’s Hillcrest Plumbing & Heating. You can reach us at 604-879-1415.

Do you offer 24/7 emergency plumbing in Vancouver?

Yes. Uncle Bill’s Hillcrest Plumbing & Heating provides 24-hour emergency plumbing service throughout Vancouver and the Lower Mainland, every day of the year including weekends and holidays. When you call 604-879-1415, you reach a real person. We dispatch quickly and carry parts for the most common emergency repairs, so most jobs are resolved on the first visit.

What is Poly-B pipe and should I replace it?

Poly-B (polybutylene) is a grey plastic pipe installed in many Metro Vancouver homes between 1978 and 1995. It has become prone to degradation over time, leading to pinhole leaks and burst pipes — and many BC insurance companies now decline to cover homes with Poly-B or charge higher premiums. If your home was built during that period and has not been replumbed, it is worth having a licensed plumber assess your system. Uncle Bill’s Hillcrest provides free Poly-B assessments and competitive replacement quotes throughout Vancouver and the Lower Mainland.

How do I know if my hot water tank needs replacing?

Common signs that a hot water tank is nearing the end of its service life include inconsistent water temperature, rumbling or popping noises from the tank, discoloured or rusty hot water, visible rust or corrosion around the base, and a unit that is more than 10–12 years old. If you are experiencing any of these, call Uncle Bill’s Hillcrest at 604-879-1415 for a free assessment. We will give you honest advice on whether repair or replacement is the right call for your situation.

Are your plumbers licensed and insured in BC?

Yes. Every plumber and gas fitter we send to your home is a licensed journeyman technician working under Uncle Bill’s Hillcrest Plumbing & Heating’s Technical Safety BC Gas Contractor Licence (LGA0001088). We are fully insured and all plumbing work is completed to BC Plumbing Code requirements. We have maintained an A+ rating with the Better Business Bureau since our founding in 1967.

Do you service Burnaby, Richmond, and other Lower Mainland cities?

Yes. Uncle Bill’s Hillcrest Plumbing & Heating serves all of Metro Vancouver and the Lower Mainland, including Burnaby, Richmond, Surrey, Delta, Langley, Coquitlam, Port Coquitlam, Maple Ridge, Pitt Meadows, New Westminster, North Vancouver, and West Vancouver. Call us at 604-879-1415 to confirm service availability in your area.

What should I do before an emergency plumber arrives?

If you have a burst pipe or active flooding, locate your home’s main water shut-off valve and turn it off immediately. This is typically found near the water meter, often in a utility room, crawl space, or front of the house near the foundation. Avoid using any plumbing fixtures until the plumber arrives. If there is any risk of water contacting electrical outlets or panels, turn off power to those areas at the breaker panel. Then call us at 604-879-1415 — we will talk you through anything else while we are on the way.

Do you work on heating systems and gas lines?

Yes. Uncle Bill’s Hillcrest Plumbing & Heating is a full-service plumbing and heating contractor. Our certified gas fitters service, repair, and install gas furnaces, hydronic boilers, radiant floor heating, heat pumps, natural gas appliances, and gas fireplaces. All gas work is performed under our Technical Safety BC Gas Contractor Licence LGA0001088.

Can I claim FortisBC rebates when upgrading my heating system?

Many BC homeowners are eligible for FortisBC and CleanBC Better Homes rebates when upgrading to a qualifying heat pump, high-efficiency furnace, or tankless water heater. Uncle Bill’s Hillcrest is a registered FortisBC Trade Ally — we install qualifying systems and help you navigate the rebate application process. Ask us about current rebate eligibility when you call for a quote.

Do you provide plumbing services for strata buildings and property managers?

Yes. Uncle Bill’s Hillcrest Plumbing & Heating is an experienced commercial plumbing contractor for strata councils, property management companies, and multi-family residential buildings throughout Vancouver and the Lower Mainland. We offer maintenance contracts, priority emergency response, and planned capital replacement programs for strata properties. Contact us to discuss a commercial service agreement.

Ready when you need us

Book a Plumber

Whether you need urgent plumbing help or want to schedule a repair, installation, drainage or heating service, contact Hillcrest and tell us what is happening.