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4 Questions to Ask Your Plumber

It’s only practical to ask all the questions you think are relevant to a plumbing job before hiring a plumber to do it. Communicating everything that you want to be done helps the plumber to meet your expectations. Consider including these questions on your list:


Are you licensed, registered and insured? 

Avoid a plumber who doesn’t have the proper credentials. Unlicensed, unregistered or uninsured pros can make costly — and job-delaying — mistakes. If your pro hesitates before showing you his credentials, keep looking. Source: HomeAdvisor


When do you want payment?

Always ask when the plumber expects to be paid, and how much of the total cost he wants upfront. If your potential plumber asks for 100 percent of the cost before the job starts, walk away. Some will use a system of “milestones”: Once a certain piece of work is completed, you will be required to pay a certain percentage. Some will use time: After a specified number of weeks, you will pay a certain portion of the total cost. Milestones are often better since payment is only given out upon the completion of certain tasks. Time payments can work, but if the plumber works slowly, you may be paying too much for too little. Source: AngiesList


Will the kitchen, bathroom, or laundry room that is being worked on be usable in the evenings if the work continues over several days?

For some home improvement projects this might not be such an important question.  When it comes to a plumbing job, this question is extremely relevant.  Being completely shut out of the kitchen over several days, or having your water shut off for a period of time, for example, can make a family very unhappy. Source: Porch


Do you offer warranty on your services?

Many people do not ask for a warranty because they do not know that they can ask for it in the first place.  It’s an important question to ask so that if your pipe still leaks a few days later after being repaired, you can contact them to rectify the faulty repair without any additional charges. Source: Kaodim

Don’t hesitate to ask more questions. For more information or to book our services, contact us today!



Hillcrest Plumbing

212 E 17th Ave, Vancouver, BC V5V 1A7

(604) 879-1415

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